What to Expect

puppy1.png At Berwick Animal Hospital we understand the importance of the human-animal bond and protect it by helping pets live longer, healthier, and happier lives.

We strive to uphold this motto from the moment you first walk in the door. From that moment, you and your pets are part of our caring family. 

We do our very best to see our appointments on time, every time. Please arrive at least 10 minutes early for your appointment to allow time for check-in, especially if it is your first time visiting our clinic.

We prioritize visits in the following manner:

  • Emergencies
  • Scheduled Appointments
  • Work-ins : appointments booked ahead of time where the client has been notified that the services are booked in a time where there is no available appointment and that extended wait times are to be expected

  • PLEASE NOTE : WE DO NOT TAKE WALK-INS - please call ahead unless you are an established patient with a TRUE LIFE THREATNENING Emergency, however, even in emergency situations we will be better equipped to help if we are notified ahead of time that you are coming and for what reasons.

If this is your first visit, Please bring along to your appointment: 

  • Your completed Client Registration Form (this would have been sent to you by email or can be filled out ahead of time in our office)
  • Any recent medical or vaccine history you have on your pet. We REQUIRE complete medical records
  • If your pet is on any medications, please bring them to your appointment.
  • For annual visits or puppy and kitten visits, your pet will appreciate if you bring along a fresh Stool Sample in a baggie or Tupperware, collected within 12 hours of your appointment.

Accepted Forms of Payment

We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) checks and cash. All cards must be signed by the owner of the card.

*Unfortunately, we cannot accept checks from first-time clients at this time.*

For more on payment options for your pet's visit, check our Payment Options section.

Location

Find us on the map

Office Hours

Monday:

Custom Hours

Please see Social Media for Updates

Tuesday:

8:00 am

5:00 pm

Wednesday:

8:00 am

4:00 pm

Thursday:

8:00 am

5:00 pm

Friday:

8:00 am

5:00 pm

Saturday:

Closed

Closed

Sunday:

Closed

Closed

Testimonials

Read What Our Clients Say

  • "We are from out of town and our dog erin had an ear infection. We were able to see a doctor quickly who took care of the problem. We appreciate what you did for us."
  • "I have never been disappointed with the care received with Berwick."
  • "Great visit! I loved how they smeared peanut butter on the exam table in order to distract my puppy while the Dr gave her her vax. Great idea! I’ve never seen that before! The entire staff was professional and super friendly. They understood our full-time RV lifestyle and were very accommodating to help us to get our new puppy off to the right and healthy start. Thank you!"
  • "We still get the same high quality and friendly service that we got ten years ago. The staff at Berwick animal Hospital is exceptional. You know you’re in a good place when your pet is excited and happy about going in!"
  • "I called at the last minute wanting to get Macie in for a cytopoint injection as we were going out of town. Ashley and Bridget put their heads together and got us in and out in under 30 minutes. These ladies ROCK!"
  • "Your staff is always helpful and courteous. I appreciate their kindness."
  • "Staff were friendly, professional, and showed true concern for the health of my pet. I am truly satisfied with services I received. I would recommend Berwick Animal Hospital!"
  • "We love Dr. Douglas and everyone that works at Berwick! Y all are so sweet and make it a calming experience for our dogs instead of a stressful one."